Comprehensive End-to-End Solutions

Aurora has built a system that meets and exceeds industry standards for security, reliability, and excellence. AFS is PCI-DSS Level 1 compliant to provide a secure processing environment.

We take the extra steps to assure our security by having vulnerability scans done monthly. Our company and process are SAS 70, CMMI and ISO 9001 certified to provide the highest level of data security to our programs.

AFS can build a program that offers program managers a comprehensive set of functionality and services. These include:

  • Processing Platform Hosting
  • Network and bank approvals
  • Fraud and Risk Management Services
  • Card Fulfillment Services
  • Marketing Material Graphic Design and Production
  • Back-End Support
  • Program Design
  • BIN Management and sponsorship
  • Program Enrollment Service (KYC)
  • Marketing Strategy and Creative Services
  • Plastics Production
  • Custom Reporting

These options allow AFS to deliver solutions that fulfill our client’s requirements and expectations to provide relevant and useful card programs to consumers.

Inspiring Long-term Loyalty

The core to any program is customer servicing.

The customer experience is key to assuring cardholders remain your loyal customer. AFS offers customer servicing options to help assure you deliver a program that provides easy to use functionality to stay informed about cardholder accounts. These options are fully integrated with our processing system to assure a smooth interface with your program. The following services are available:

  • IVR Systems
  • SMS and email messaging
  • Customer Service
  • Live chat

 

Cardholder Benefits

  • Branded with a network logo
  • Easy access to card activity online, via text, and by telephone
  • Alerts
  • Direct deposits
  • Make a payment
  • Setup automatic bill pay
  • Transfer funds
  • Mobile financial management
  • Virtual or Physical Card
  • Immediate funds availability
  • Safe online shopping preventing risks of identity fraud
  • No bank account required
  • Provides convenience and safer than cash
  • Easy access to reports
  • Linked cards for easy and instant transfers
  • Personalized card can serve as second form of ID
  • No interest or late fees payable

Program Add-on Functionality

Aurora Financial Systems offers a wide choice for customizable add-on services to help make your program stand out in the marketplace. Use these features to provide feature functionality to your customers and to support your program operations:

  • On-line Bill Pay
  • Charge-back Processing
  • Marketing Services
  • Transaction and Balance Alerts
  • Budgeting Tools
  • Remittance
  • Rewards Programs
  • Retail Cash Load
  • Third Party Program Benefits
  • Web Design

Completely secure, cost effective, and easy to implement, payment processing solutions. Contact us!